> ## Documentation Index
> Fetch the complete documentation index at: https://help.betweenguests.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Welcome to Between Guests

> Help center for owners and cleaners using the Between Guests platform.

Between Guests is a cleaning management platform built for short-term rental owners. It connects you with your cleaning team, tracks every job from scheduling through verification, and keeps your property turnover running smoothly.

<CardGroup cols={2}>
  <Card title="I'm a property owner" icon="house" href="/getting-started/for-owners">
    Set up your account, add properties, invite cleaners, and manage your cleaning schedule.
  </Card>

  <Card title="I'm a cleaner" icon="broom" href="/getting-started/for-cleaners">
    Accept your invitation, browse available jobs, and complete cleanings with photo verification.
  </Card>
</CardGroup>

## Most common tasks

<CardGroup cols={2}>
  <Card title="Add a property" href="/owners/adding-a-property">
    Register your rental unit and configure its settings.
  </Card>

  <Card title="Schedule a cleaning" href="/owners/scheduling-a-cleaning">
    Create a cleaning job and track its status.
  </Card>

  <Card title="Invite a cleaner" href="/owners/inviting-a-cleaner">
    Send an invitation link to bring a cleaner onto your team.
  </Card>

  <Card title="Complete a cleaning" href="/cleaners/completing-a-cleaning">
    Walk through the checklist and submit photo proof.
  </Card>
</CardGroup>

## How it works

1. **Owners** add their properties and invite cleaners to their team.
2. When a guest checks out, the owner schedules a cleaning (or it's auto-created from a calendar sync).
3. The cleaning appears in the **cleaner's job feed**; they accept and complete it with a checklist and photos.
4. The owner reviews the submitted work and **verifies** it — or requests a redo.

<Tip>
  Have a question that's not answered here? Email us at [support@betweenguests.com](mailto:support@betweenguests.com).
</Tip>