> ## Documentation Index
> Fetch the complete documentation index at: https://help.betweenguests.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Verifying a Cleaning

> Review submitted work and approve it or request corrections.

When a cleaner completes a job, they submit a checklist and photos for your review. You'll receive a notification, and the cleaning status changes to **Completed**.

## What to review

Open the completed cleaning to see:

* **Checklist** — every item the cleaner was asked to complete, marked as done
* **Proof photos** — timestamped photos organized by room, with optional captions
* **Time log** — when the cleaner started and when they submitted

Work through these systematically: check the photos match the checklist items, and that the property looks guest-ready.

## Verifying

If the work meets your standards, click **Verify**. The cleaning status moves to **Verified** — this is the final state and cannot be undone.

<Note>
  Verified is permanent. Once you verify a cleaning, it's marked as complete in your records.
</Note>

## Requesting a redo

If something wasn't done correctly, click **Request Redo** and write notes explaining what needs to be fixed. Be specific — your cleaner will see exactly what you write.

The cleaning status changes to **Redo** and the cleaner is notified. They'll return, fix the issues, re-check any relevant items on the checklist, upload new photos, and re-submit.

When they re-submit, the cleaning returns to **Completed** status and you review it again.

## Redo flow

```
completed → (you request redo) → redo
         → (cleaner re-submits) → completed
         → (you verify) → verified
```

There's no limit on the number of redo cycles, but each one requires the cleaner to re-submit and you to re-review.

<Tip>
  Use specific, actionable language in redo notes: "The bathroom mirror has streaks" is more helpful than "bathroom needs work."
</Tip>