Viewing your roster
Go to Team (or Settings → Roster) to see all active cleaners. Each cleaner card shows:| Detail | Description |
|---|---|
| Name | Full name from their profile |
| Phone | Contact number |
| Rating | Average star rating and number of completed cleanings |
| Rate | Their pay rate — flat fee per job or hourly rate |
| Properties | Which properties they’re assigned to |
Property assignments
By default, every cleaner on your roster sees opportunities for all your properties. You can narrow this by assigning cleaners to specific properties:- Open a cleaner from your roster
- View their Property Assignments
- Toggle which properties they should receive opportunities for
Preferred cleaners
You can mark a cleaner as Preferred for a property. Preferred cleaners receive notifications about new opportunities before other cleaners on your roster.Pending invitations
Invitations that haven’t been accepted yet appear in a separate Pending section. For each pending invitation you can:- See when it was sent and when it expires
- Resend the invitation (generates a fresh 24-hour link)
- Cancel the invitation
Invitation links expire after 24 hours. If your cleaner hasn’t accepted, resend from the pending section to generate a new link.
Cleaner performance
Open a cleaner’s profile to see their performance across your properties:- Average rating and total completed cleanings
- Cleaning history per property
- Completion times
Changing a cleaner’s rate
Rates are set at invitation time and can’t be edited directly. To update a rate:- Send a new invitation with the updated rate
- Have the cleaner accept the new invitation
- The new rate applies to all jobs posted after acceptance